Privacy Policy

Last Updated: May 2, 2025

1. Introduction

Welcome to TherapQuest! We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website therapquest.com (the "Site") and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, email address, and potentially saved content (like rhymes, lyrics, topics) that you voluntarily give to us when you register with the Site, use interactive features, or subscribe to paid plans.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
• Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase a subscription. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, Stripe. You are encouraged to review their privacy policy and contact them directly for responses to your questions.
• Data from AI Tools: When you use our AI-powered tools (like Rhyme Finder, Topic Generator, etc.), we may process the text you input to provide the service. We do not typically store these inputs long-term solely for the purpose of providing the tool's functionality, but they are processed by our AI service provider(s).
• Usage Data: Information about how you use the Site and services, such as features used and frequency of use.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.
• Process your transactions and subscriptions via Stripe.
• Provide the functionality of our tools, including AI-powered features.
• Email you regarding your account, order, or important service updates.
• Improve the efficiency and operation of the Site and our tools.
• Monitor and analyze usage and trends to improve your experience.
• Notify you of updates to the Site or new features.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Request feedback and contact you about your use of the Site (if consented).
• Resolve disputes and troubleshoot problems.
• Respond to product and customer service requests.
• Ensure compliance with legal obligations.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf. These include:
  • Stripe: For payment processing. They receive financial data to process payments.
  • Supabase: For database hosting, user authentication, and backend infrastructure. They may store your account information and user-generated content you save.
  • Groq / Other AI Providers: For providing AI features like rhyme generation, topic generation, etc. They process the text inputs required for these features. We aim to use providers with strong privacy commitments, but you should review their specific policies.
  • Hosting Providers (e.g., Vercel): To host our website and backend services.
  We require our third-party service providers to use your personal information only to perform the services we have requested.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We do not sell your personal information.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy [We need to create this or detail it here/in the banner].

Currently, we primarily use essential cookies necessary for the site to function, such as managing your login session and preferences. We may also use analytics cookies to understand user behavior and improve the site, but these would require your consent where legally mandated.

6. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. We leverage services like Supabase and Stripe which have robust security practices. However, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

7. Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. TherapQuest aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

• The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
• The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object. You have the right to object to our processing of your Personal Data.
• The right of restriction. You have the right to request that we restrict the processing of your personal information.
• The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
• The right to withdraw consent. You also have the right to withdraw your consent at any time where TherapQuest relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

To exercise any of these rights, please contact us using the contact information below.

8. Policy for Children

We do not knowingly solicit information from or market to children under the age of 16. Our Terms of Service explicitly require users to be at least 16 years old [Verify this age is correct / Add to Terms if needed]. If you become aware of any data we have collected from children under age 16, please contact us immediately using the contact information provided below, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We may also notify you through email or a notice on our Site for significant changes.

10. Contact Us

If you have questions or comments about this Privacy Policy, or wish to exercise your data protection rights, please use our Contact page.